Rolf Hapel has worked as director of Citizens Services and Libraries (CSL) in the city of Aarhus, Denmark since 2006. He has been chairman of numerous steering groups, committees and international advisory boards, is the author of a number of articles and frequently speaks on library related issues, e.g. at "Chance 2010" in Essen, Germany, at European Congress on E-Inclusion, Brussels 2009, at Megaron Plus, Athens 2009, at Universitat de Barcelona, 2009, at "Library Stars: Best of the Best", Australia 2006, and at "Future of Public Libraries", New York Public Library 2006. 1999-2006 member of the Bertelsmann Foundation International Network of Public Libraries (INPL), member of the Danish Ministry of Culture Committee, forming the Danish act on public libraries. Currently member of Critical Friends advisory board for the Global Libraries initiative of Bill and Melinda Gates Foundation. Awarded by HM the Queen with the order of Dannebrog and honorary professor at the Royal Danish Library School. Aarhus Public Libraries has a long earned reputation of creating innovative services and development using methods of co-creation and user involvement. AaPL received the Bill and Melinda Gates Foundation Access to Learning Award in 2004. International events like Transformations the Library in Progress 2004, Children’s Interactive Library 2006, My Library on digital services 2007, and the unconference next library 2009 and the upcoming "next library" 2011 have mapped Aarhus as a hot spot for public library development.